Hi Gabriel,
Thank you for your review and feedback, we're sorry to hear you're not having a 5-star experience with your purchase.
If there is anything we can do to improve your experience? If so, please let us know via email on social@wooting.io, we're curious why you think the TWO HE feels very cheap, even though this model features an aluminium top plate and PBT keycaps.
And although our primary focus is (gaming) performance, we feel our quality isn't lacking behind, that having said, we recognize the options to customize full-sized keyboards are a bit limited compared to the 60% platform, so a case swap isn't just a plug and plag upgrade, but you could look into switches, switch springs, stabilizers, keycaps and lubingto give your keyboard that upgrade you might be looking for.
Regardless, if it's not a fit for you and prefer not to use it, keep in mind we offer a 30-day-hassle-free return policy under which you can return any purchase to us for a refund.
Cheers,
Nicky
Wooting Customer Support
